Patient Engagement Strategies for Improved Solutions

Patient Engagement Strategies for Improved Solutions

Primary care practices are tailored to be effective in treating patient issues. While efforts to provide care are in place, there’s no guarantee that patients will cooperate and engage to see results.

There’s an attitude that the patient isn’t as responsible as the practitioner or caregiver in the process of seeing results. This, of course, is not the case.

Patient engagement is essential to seeing quality outcomes, meaning that patient engagement plans must be effective. The key is tuning these plans to the understanding of the patient.

We’re going to discuss a few principles you should keep in mind when creating a patient engagement strategy.

Creating a Patient Engagement Plan

We understand that there’s a broad range of practitioners and patients across the board. No one blanket statement can apply to each situation.

With that in mind, there are general trends that apply to most people. As far as numbers go, it’s best to develop plans that can apply to as many people as possible and leave adjustments to be made when needed. Additionally, make sure everyone is on board when you’re implementing your plan.

Inconsistency in implementation is sure to affect outcomes.

Simplicity Is Key

How can we expect patients to implement plans when they haven’t been trained on the lingo and medical jargon used in them? It’s important to translate the medical language used in your practice to be more accessible to everyone.

If you wouldn’t have understood the words in the plan before you were trained, don’t include it in the patient engagement plan.

Further, each specific idea might not be necessary for the plan. Sure, it’s essential that a patient understands what the process is, but extraneous information is not needed.

For example, you could be helping a patient correct an injured knee. There may be a simple way to describe their home physical therapy processes without going into detail about the nature of muscle regeneration and human biology.

Those details are important, although they should be separated from simple engagement plan. It might be valuable to ensure their understanding before the plan is in place, giving simple guidance in the engagement strategy.

Make the Risks of Non-Engagement Known

Another risk of misunderstanding is that the patient will not see the results they’re looking for. Everyone wants to improve, but how can they be motivated if they’re not sure they have to?

If patient understanding is very low, that person won’t have the same motivation to see results as you do. They might expect you to take the bulk of the work, thinking that anything they have to do or engage in would be minimally important.

To combat this, make sure you’re very clear about what will happen if they don’t participate. If they understand what you do, they should be more inclined to engage.

Looking for More Ways to Improve?

Patient engagement will be improved if you give it some thought and construct a plan. When broken down, the principles are simple. That goes for a lot of areas in business, too.

If you’re looking for more ways to streamline your practice and see improvements in business, visit our site for the information you need.

The Benefits and Challenges of Healthcare Interoperability

The Benefits and Challenges of Healthcare Interoperability

How do you know if you can trust the healthcare system? Interoperability is the communication between medical centers and organizations that will potentially allow you to do so. The benefits of interoperability are simple: accountable healthcare, streamlined efficiency, and more accessible information. However, the challenges of healthcare interoperability, however, aren’t just technical. Often times, these challenges are social, political, and economic. 

What is Healthcare Interoperability?

Simply put, healthcare interoperability is a means to communicate between healthcare centers so that patient information is readily accessible and accurate. However, it is more complex than this.

Interoperability is the ability for two or more systems to exchange and interpret the information exchanged. There are three main types of healthcare interoperability. 

  • Foundational Interoperability- A basic form of interoperability which allows one system to exchange data, but not interpret it. 
  • Structural Interoperability-Data can be exchanged and interpreted at a base level but the clinical or operational purpose of the data is concealed. 
  • Semantic Interoperability- The highest form of interoperability. Two or more systems can exchange information.  Full information on the patient is usable and interpretable. 

Political Obstacles of Healthcare Interoperability

In 2015, the US Department of Health and Human Services issued a report to Congress on healthcare information blocking.  The report stated that healthcare providers and IT developers use of technology was a conflict of national interest.

In 2016, President Obama signed the MACRA (The Medicare Access and CHIP Reauthorization Act). It aims to establish culpability among healthcare providers and incentivize better healthcare procedures. 

Healthcare interoperability is integral in the quest for streamlined ethical healthcare. There are some, however, who are concerned with security issues. With technology, comes technical difficulties. 

That being said, there are many technological solutions in progress to ensure the safety of your medical information.  

Technical Obstacles of Healthcare Interoperability

Although this should seem obvious, you are not usually worrying about sensitive information such as healthcare records every day. You’re usually worrying about other aspects of life. 

There’s still a trust issue surrounding interoperability and this lack of trust is because there isn’t a specific standard for record sharing. Data is still be transferred with incompatible fonts, proprietary fields, and external data fields. If data can’t be transferred correctly, what’s the point in transferring it at all? 

The good news is, there’s plenty of systems making it easier to sanitize data and make it compatible across systems. Similarly, there’s no standard way of dealing with errors across systems. So providers are having a tough time dealing with technical issues that vary from system to system. 

The technical issues facing interoperability are a bit of a paradox. Most of them could be solved by improving interoperability. However, that’s easier said than done.

Healthcare Interoperability is Still the Wave of the Future  

Healthcare interoperability is here to stay and the exchange of data will become more accurate over time. Improved healthcare and more liberty in choosing which healthcare provider is best for your current situation is just a small part of the discussion of interoperability. Trust is the main thing that stands in the way. 

Since so many people feel slighted by the healthcare system, it’s natural for them to want security. Interoperability symbolizes the security healthcare organizations can provide.  

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